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Privacy & Cookies Policy

This Privacy Notice provided by BODYSMART PHYSIO PILATES Ltd outlines how the organisation collects, uses, and protects personal data in compliance with data protection laws, including the Data Protection Act 1998 and the EU General Data Protection Regulation (GDPR). Here’s a summary of the key points: 

  • Introduction and Compliance: BODYSMART PHYSIO PILATES Ltd is committed to complying with data protection laws.
  • Purpose of Data Collection: The organisation collects personal data for various purposes, including fulfilling orders, providing services, marketing, market research, and fraud prevention.
  • Types of Personal Data Collected: This includes basic information like name, contact details, transaction history, preferences, and browsing activities. It also mentions the use of cookies for website customisation and functionality.
  • Legal Bases for Data Processing: BODYSMART PHYSIO PILATES Ltd relies on legitimate interests or consent for data processing. It may also process data to fulfil legal obligations or contractual agreements.
  • Data Storage and Protection: The organisation employs various measures to safeguard personal data, including encryption, access restrictions, and regular monitoring for vulnerabilities.
  • User Responsibilities for Data Protection: Users are advised to keep their passwords secure, log out from public computers, and frequently change passwords.
  • Data Collection Points: Personal data is collected when users interact with the website, social media, customer service, competitions, reviews, and CCTV systems in certain locations.
  • Use of Personal Data: The organisation uses personal data to fulfil orders, customise website experiences, and send relevant communications. Users can opt out of marketing communications. 
  • Data Retention: Personal data is retained until users request its deletion, considering the organisation’s historical services and obligations.
  • Third-Party Sharing: Personal data may be shared with trusted third parties for specific purposes, such as email marketing or payment processing.
  • User Rights: Users have various rights regarding their personal data, including access, rectification, withdrawal of consent, erasure, and restriction of processing. They can also request data portability.
  • Complaints and Regulator Contact: Users can address complaints regarding data protection to the Data Protection Officer or contact the Information Commissioner’s Office.